Relax · Shoulders & Neck · Your Time
Give yourself 60 minutes
to restore relaxed shoulders and neck
Genkilogy’s revitalizing neck and shoulder care, combined with Mandara’s signature essential oils, quickly soothes tension. Enjoy a 60-minute Genkilogy Session designed just for you to recharge and shine in daily life.
✦ Warm Sensation ✦ Comfortable Pace ✦ Personalized Care
Exclusive New Client OfferRM199 Original Price RM398
✓ Limited to 5 daily bookings · Private 1-on-1 care space · No hidden charges
OUR LEGACY & EXPERTISE
26 Years of Expertise
26
Years of Brand Experience
100K+
Customer Visits
15
Malaysia Locations
Appointment
Only
Reserve immediately after registration
What feeling do you seek today?
Here, after care,
we aim to offer you at least
the following experiences.
Imagine this special moment just for you
01
Relaxed Mood
02
Lightness
03
Calm
04
Cared For
05
Recharge
GENKILOGY
Relax, renew,
and feel light in your shoulders, head, and hands
Inspired by Sans Wellness's Genkilogy philosophy, blending deep nurturing with modern body rhythm management. Awaken vitality through gentle warmth and mindful breathing, without discomfort.
01
Soothing Warmth
Far infrared light therapy helps relax your neck and shoulder muscles.
02
Gentle Rhythm
Progressively unwind to soothing indoor healing melodies.
03
Tailored Care
Personalized care tailored to your unique constitution.
04
Tranquil Moments
Immerse yourself in a tranquil space, away from noise and distractions, and restore inner calm.
GENKILOGY SIGNATURE TOOL
Sans Wellness Exclusive
Patented Genki Stick
With years of dedicated research and practical experience, Sans Wellness perfectly blends traditional wellness philosophy with modern ergonomics. Crafted to deeply unblock bodily knots and dispel internal stagnation, setting an unrivaled standard in holistic care.
01. Natural Purple Clay Material
Enriched with natural minerals and trace elements, it offers excellent heat conduction and energy resonance, with a warm, gentle touch.
02. Patented Unique Engineering
Designed with ergonomic curves and precise pressure points to align with the body’s skeletal structure, delivering deep penetration without harming the skin.
03. Multi-layered Care Concept
Each therapy session combines acupoint pressure and fascia release, streamlining the process to instantly restore smooth, vibrant circulation.
04. Standardized Procedures
All therapists undergo rigorous evaluation and certification to ensure a consistently exceptional experience across all branches in Malaysia.
Every Genkilogy Session
A single treatment integrating 4 key care principles
Meridians · Acupoints · Lymphatics · Fascia — a comprehensive deep release to ease persistent tension
Your First Visit Arrangement
RM199, What Does It Include This Time?
A complete relaxation package designed for first-time Sans Wellness visitors, with transparent pricing and five core exclusive benefits.
Exclusive Complete Treatment for First Visit
New Customer Trial RM199
Original price RM380 Classic Genkilogy Treatment · Includes all five customized steps below
01
Posture and Blood Pressure Assessment
One-on-one consultation to understand your condition today,
and how lifestyle habits affect your wellbeing
02
60 minutes Deep Shoulder & Neck Treatment
Focused deep meridian massage to ease trapezius tightness and shoulder stiffness caused by prolonged sitting and looking down.
03
Patented Genki Stick Targeted Relief
Our exclusive Genki Stick deeply releases tension point by point within the fascia, easing deep muscle tightness and blockages.
04
Mandara Essential Oil Application
Carefully selected Mandara herbal essential oils offer dual relief through scent and skin absorption, gently calming the central nervous system.
05
Home Care After Treatment
After treatment, your Genkilogy Coach will share home care tips to help minimize recurrence
Limited to the first 5 new appointments daily at each branch · No compulsory or hidden charges
REAL CUSTOMER FEEDBACK
What stays with you is the present
feeling as your body recalls its original state
The following are summaries of customer feedback; individual experiences may vary.
Relaxation & Service Experience
Due to long hours at the computer, my shoulders, neck, and back were stiff and sore, making it hard to relax and sleep. After trying the massage, I felt immediate relief—my muscles relaxed and blood circulation improved.
Vean Mc
Environment & Care Experience
I suffer from shoulder pain and come here for massage therapy. I love the atmosphere, and if you enjoy relaxing essential oil scents, you will too. Under the hands of skilled therapists, I feel rejuvenated. It’s truly worth the visit for complete relaxation. I highly recommend Sans Wellness Kota Kemuning as my sanctuary.
Irene Erlinda
Farewell to Chronic Discomfort
By chance, I discovered Sans Wellness and was fortunate to find a center that could truly address my discomfort.
I had sought help from Western and traditional medicine, but only managed to work through the pain. Then I came to Sans Wellness at Sutera and met my therapist Zoe. She helped me understand my condition and confidently assured me their treatments could help. After just one session, my neck and shoulder improved significantly. After the second treatment, the pain was no longer persistent.
Heartfelt thanks to Zoe for her professionalism and support, allowing me to live free of pain and worry.
Candy Leng
Long-term Clients' Voices
I have been receiving meridian back and neck treatments at Sans Wellness Nusa Bestari for over five years. I really appreciate my therapist Sammy, who carefully explains the reflex points and their effects on the body during the treatment. Her skilled techniques, patience, and kindness have greatly improved my back and neck health. Thank you.
Carene Loh
Genuine Solutions
After enduring plantar fasciitis from long hours driving and sitting, therapist Zoey at Sutera Utama introduced me to Genki to ease my discomfort. Though the Genki massage was initially a little intense, I quickly grew to love it. I especially appreciate when my therapist applies essential oils and dims the lights before the massage—it truly aids my recovery. Many thanks to Zoey for her care.
Nabiha Karimah Sulieman
No Recurrence
I am deeply grateful to the Sans Wellness NB Team for their attentive care during my struggle with ear fluid imbalance. Their thoughtful treatments have gradually improved my condition, and it has not recurred for several years. Thanks to them, my life is back on track.
Wen Yee
SANS WELLNESS · SINCE 2000
26 years dedicated to creating a standardized shoulder and neck care experience
With 26 years dedicated to Malaysia’s wellness industry, Sans Wellness blends traditional meridian wisdom with modern fascia anatomy, creating a fully integrated clinical-grade care process covering assessment, techniques, and therapy—ensuring each shoulder and neck relaxation is precise, effective, and trackable.
26 Years
Brand heritage and expertise
100K+
Customer experiences and services delivered
15 branches
Physical service network across Malaysia
500+
Trained over 500 professionals
Selected Awards and Recognitions Over the Years
SCHEDULE YOUR FIRST TRIAL
Register Now for RM199
New Customer Trial
After submitting your details, our team will contact you via WhatsApp to confirm the most convenient branch, available times, and applicable promotions.
Please Confirm Before Booking
Genuine Bookings
Registration is for customers with definite booking intent only; please do not fill out casually.
Scheduling
Please allow approximately 2 hours for your first visit to complete consultation, experience, and follow-up guidance.
Care Focus
Sans Wellness specializes in key areas such as the shoulders and neck, using Genkilogy for targeted and precise local relief; full body massage is not provided.
Target Customers
Primarily serving female clients; male clients must be accompanied by a female companion.
Booking Details
Estimated to take 30 seconds. Fields marked with * are required.
FREQUENTLY ASKED QUESTIONS
Before Your Appointment: Frequently Asked Questions
Who is eligible for the RM199 offer?
This price is mainly available to first-time customers who meet the promotion criteria. For existing customers, transfers, validity periods, and specific branch restrictions, please refer to final confirmation by customer service.
How much time should I set aside for the entire experience?
The NeckFix treatment takes about 60 minutes. Including consultation, assessment, changing attire, and post-treatment guidance, we recommend allocating approximately 120 minutes.
Will there be any neck cracking, twisting, or needling?
NeckFix is a fully manual treatment using the Genki Stick. It does not involve acupuncture, forceful neck cracking, or rapid twisting techniques. If you have a history of cervical spine conditions, surgeries, osteoporosis, or doctor restrictions, please inform us before booking.
Can I book during pregnancy, menstruation, or with chronic conditions?
Please actively disclose your condition during registration so our team can understand your situation. During pregnancy, recent surgery, ongoing treatment, or with known neurological, orthopedic, or cardiovascular issues, medical advice should be sought first to assess suitability for wellness treatments.
What happens after registration?
Our customer service will contact you via WhatsApp or phone to verify new customer status, chosen branch, available appointment times, and promotion details. The booking is confirmed only after mutual agreement.
When is shoulder and neck care alone not recommended?
If you experience sudden or worsening weakness in limbs, severe numbness, intense headaches, chest pain, difficulty breathing, fainting, unclear speech, or recent falls or impacts, please seek medical evaluation promptly without delay.